FAQs

All UK items are handmade by the owner Grace on her domestic knitting machine.

We mostly use 100% cashmere from redundant items we have unwound, saving it from landfill. However as demand has grown, we are starting to source some deadstock.

As each item is handmade, we have to allow 4-6 weeks for make.

We ship to the UK, EU, USA and Canada.

Discover details of our services and find the best option for you.

• UK - 3-5 working days
• EU- 5-7 working days
• USA/ Canadian - 7-15 working days

We want you to be delighted with your purchase, but if you are not, you can return your order within 14 days. To be eligible for a full refund, items must be returned in the same condition you received them in, unused, unwashed and with the original packaging.

To arrange a return, please email grace@suermondtknitwear.com and we will send further instructions to process your return.

Items sent back to us without first requesting a return will not be accepted.